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Built for salons

No-shows and missed calls cost salons thousands every year

A busy salon chair is a busy salon — but it also means nobody is answering the phone. New clients call, hear voicemail, and book somewhere else. Existing clients cannot reach you to reschedule, so they simply do not show up. Both problems are the same problem: the phone is not being answered.

Recello answers your salon phone 24/7 in a friendly, natural voice. She tells callers about your services and prices, checks availability, and books appointments directly. She records cancellations and reschedules too, so your diary is always up to date and no-shows drop.

Everything lands in your app: new bookings, cancellations, enquiries. You can even tell her to note reminders. From £19/month, no contract, and she is ready to take her first booking within a day.

Books appointments 24/7

Evening, Sunday, during a full day of appointments — a client calls, she books them straight into your diary.

Reschedules & cancellations

Clients can cancel or move their appointment over the phone. Your diary updates automatically — no more no-shows.

Answers price questions

You set your price list in the chat; she quotes treatments and prices accurately to callers.

Fills your quiet slots

When a slot frees up, she can offer it to callers — fill cancellations that used to stay empty.

Follows up on enquiries

Every missed call becomes a captured lead with full details in your app, ready for you to call back.

Greets in your style

Friendly, professional, on-brand — she introduces herself as your salon's receptionist.

FAQ

Frequently asked questions

Yes. She confirms the service, date and time with the caller, then saves the appointment. You see every booking instantly in the app and can adjust anything in one tap.

She handles it — the appointment is cancelled or rescheduled in your diary right away, and the freed slot can be offered to the next caller.

Send your price list in the chat or share your website link and she will quote treatments accurately. She only answers with data you gave her.

You can teach her anything in the chat — deposits, offers, loyalty rules. If a rule is time-limited, tell her until when it applies.

In the mobile app, Company tab — every booking, order and call transcript is there in real time.

Ready to never miss a call again?

Plans start at £19/month with everything included. Ask us a question or order right away — identity verification takes about 3 minutes.