Traditional UK virtual receptionist services — where a human operator answers your calls — typically charge between £150 and £600 per month, depending on how many calls you receive. Some add per-minute fees on top, and most require a 12-month contract. For a small business that gets a few dozen calls a day, that is a serious monthly bill.
Recello replaces that entirely. For £19/month (Start plan) you get an AI receptionist that answers every call, 24/7, with no per-minute surprise fees and no long contract. The Business plan at £39/month adds more call minutes, priority setup and more. Both are covered by our 14-day satisfaction guarantee.
Here is how the costs compare in practice: a human answering service at 10 calls per day will typically run you £250–£400/month. Recello handles the same volume at a fraction of the price — and she also remembers your company data, takes orders and books appointments, which no human call-answering service does.
Human services often bill per minute on top of the monthly fee. Recello plans include call minutes — you always know what you pay.
Human services usually lock you in for a year. Recello is month-to-month, cancel anytime, no penalties.
Many human services charge extra for out-of-hours answering. Recello answers at 3am exactly like at 3pm — included.
A human service only takes messages. Recello answers questions with your real data, takes orders and books appointments.
Human services take days to onboard. Recello is live within 24 hours of your details.
Try it risk-free: if you are not satisfied within 14 days or your first 20 calls, you only pay for the minutes actually used.
Plans start at £19/month with everything included. Ask us a question or order right away — identity verification takes about 3 minutes.