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Simple pricing

Most affordable in the UK market

Launch pricing — 30% off every plan for a limited time. No hidden costs, no long contracts, no setup fees. Every plan includes the app, support and our 14-day satisfaction guarantee . Connect a number you already have, or get one from a licensed provider like DIDWW — the setup guide walks you through it.

Start

For small businesses and sole traders

Everything you need to never miss a call again — at a price below any UK competitor.

was £2730% off
£19/month
  • UK number included, answered 24/7
  • Unlimited AI receptionist service — billed monthly, not per call
  • Chat that remembers everything
  • Mobile app
  • Orders and appointments
  • 14-day satisfaction guarantee
Get started
Enterprise

For larger businesses and chains

A tailored solution for multiple locations and bigger needs.

Custom
  • Multiple numbers and locations
  • Everything in Business
  • Custom voice and tone
  • Dedicated support
  • Custom integrations
Contact us
Your phone number

Is a phone number included?

Every plan includes a UK business number — we provision it for you via our partner DIDWW, at no extra cost. Prefer your existing number? Forward it instead — we're happy to help you set it up.

Recello

AI receptionist service

Billed monthly by us.

£19/month
  • Unlimited AI answering service
  • Chat, app, orders & appointments
  • 14-day satisfaction guarantee
Recello

Business service

Billed monthly by us.

£39/month
  • Everything in Start
  • Website learning, smart transfer
  • Call overview and statistics
Number

UK phone number

Included — provisioned via our partner DIDWW.

£0/month — included
  • Included with every plan
  • Set up for you within 1–3 working days
  • Prefer your own number? Forward it
How your number works
💡 How billing works: you pay Recello a simple monthly price — the AI receptionist service and your UK number are included. No separate number bill, no credits, no per-call charges from us. Extra call minutes beyond your plan are the only optional extra.
What each plan means

Start vs Business — the difference

🚀 Start — £19/mo

For sole traders and small businesses that never want to miss a call — one simple monthly price.

  • UK number included, answered 24/7
  • Unlimited AI receptionist service, billed monthly
  • AI remembers everything you teach in chat
  • Orders & appointments taken automatically
  • Mobile app for you and your team

💼 Business — £39/mo

For growing businesses and teams that want full coverage — one simple monthly price.

  • 2 numbers answered 24/7
  • Unlimited AI receptionist service, billed monthly
  • Everything in Start, plus:
  • Website learning — she reads your site herself
  • Smart call transfer with context
  • Call overview & statistics
🏆 How we compare to UK competitors: Goodcall starts at ~£55/mo, Smith.ai at ~£75/mo, Moneypenny at ~£100+/mo, Linda AI at £250+/mo. Recello starts at just £19/mo — a fraction of every major competitor's entry plan, with one simple monthly price instead of per-minute billing.

Figures are indicative, based on publicly advertised prices as of August 2026, and may differ from current offers.

🛡️ Every plan includes: the app, standard support and a 14-day satisfaction guarantee. Your phone number stays yours — billed directly by your provider.
Recello vs the competition

Why owners choose us

We compared ourselves against the best-known receptionist services in the UK and the US — on price, quality and features.

  🏆 Recello Goodcall Smith.ai Moneypenny Linda AI (UK)
Entry price£19/mo~£55/mo~£75/mo~£100+/mo£250/mo
Mid plan£39/mo~£100–190/mo~£115–230/mo~£125+/mo£350+/mo
Billing modelSimple monthly pricePer-call billingPer-call billingMonthly + usagePer-practice
Natural voice qualityNeural Azure TTSAI voiceHuman + AIHuman agentsAI voice
Takes orders & appointments✅ AutomaticLimitedLimitedVia agentsBooking focused
Chat that remembers everything✅ Included————
Learns from your website✅ Business plan————
Call transfer with context✅ SmartBasicYesYesBasic
Setup time< 1 dayDaysDaysWeeksWeeks
Contract commitmentNone — cancel anytimeMonthlyMonthlyOften 12-monthContract

* Comparison based on publicly available pricing and feature information as of August 2026. Prices and plans change frequently — always check each provider's current offering before deciding.

💡 We fixed the complaints customers have about other AI receptionists

"The AI sounds robotic" → we use neural voices

Our Azure neural TTS speaks naturally, with the correct tone — no robot, no telemarketer feel.

"It invents prices" → she only answers from YOUR data

Recello answers strictly from what you taught her. If she doesn't know, she says so honestly and takes a message — she never makes up prices or promises.

"Calls get dropped on transfer" → smart transfer with context

When a customer asks for you, Recello transfers the call together with the full conversation context — no repeating, no dropped calls.

"It gets stuck in menus" → she listens and thinks

No menu trees. Recello understands natural conversation, handles multi-step requests, and politely asks to repeat only if she truly can't hear.

"Surprise bills" → one simple monthly price

You pay a fixed monthly price that covers the AI receptionist service and your included UK number — no per-call charges and no separate number bill. Extra call minutes are optional and clearly priced.

"It pretends to be human" → she always introduces herself

Recello identifies herself as the AI assistant on every call and states that the call is recorded — honest, transparent and UK-GDPR friendly.

Questions about pricing?

Frequently asked questions

Is the phone number included?

Nothing extra — every plan includes a UK business number, provisioned via our partner DIDWW and set up for you. Prefer your existing number? Forward it instead — see the setup guide.

Is there a satisfaction guarantee?

Yes — every plan is covered by our 14-day satisfaction guarantee. If you're not happy, we refund your plan fee minus any call usage at the standard credit rate — you only pay for the calls you actually made.

What about call minutes?

Call minutes are handled under your plan (with optional extra minutes if you ever need more). Your included UK number is provisioned via our partner DIDWW as part of the plan — no separate number bill.

Can I cancel anytime?

Yes, with no contract commitment. Cancel whenever you want — no penalties, no questions asked.

Need help setting up?

Choosing a number or connecting one can feel fiddly — but you're not on your own. Send us a short message and we'll guide you through it step by step.

Get help with setup →

Questions or ready to order?

Have a question about our services? Ask us anything — or skip ahead and order right away a short message is all it takes.