Recello is a smart phone receptionist powered by artificial intelligence. It answers your business number 24/7, talks to customers with a natural voice, answers questions based on your company data, takes orders, books appointments and transfers calls when needed.
Setup takes less than one day. You send your company details or a website link, and we connect the number and configure everything. You're ready for your first call the same day.
Yes — every plan includes a UK business number, set up for you by our team (technically provisioned via our partner DIDWW) at no extra cost. Prefer your existing number? You can forward it instead — we'll walk you through it. See the phone number guide for details.
The easiest way is through the chat in the mobile app: you write services, prices, opening hours or special notes, and she remembers everything and uses it on calls. You can also send a website link for her to read herself. See the chat guide.
Yes. When a customer says they want to order a product or book an appointment, the receptionist collects all the details, confirms with the caller and immediately saves the order/appointment to the database. You see everything in the Company tab in the app. Details in the orders and appointments guide.
Yes. When a customer explicitly asks for the owner or it's an urgent matter, the receptionist recognises the situation and smoothly transfers the call to your phone — with the full conversation context.
The receptionist answers exclusively based on the data you gave her. If information doesn't exist, she honestly says so and offers to have you contact them — she never invents prices or information. If she doesn't understand a question, she politely asks to repeat it.
Just open the chat and type it — e.g. "we're closed today until 2pm" or "the camera is now on sale". She remembers it immediately. For time-limited notes you can specify how long they apply.
She speaks English (UK) and understands natural speech — no special commands needed.
Your company data and conversation transcripts are private and protected. They are used exclusively for your receptionist and never shared with third parties.
Plans start from £19 per month — everything included. Every plan is covered by our 14-day satisfaction guarantee . To order, just send us a short message via the contact form — we reply within 1 working day with your payment link. See pricing.
Yes. No contract commitment and no penalties — cancel whenever you want.
Within 14 days of activation, if you're not satisfied we refund your plan fee in full. It's that simple — no forms, no tricks.
Have another question?
Have a question about our services? Ask us anything — or skip ahead and order right away. A short message is all it takes.